About

Kosca&co. is a consultancy helping small and medium businesses rethink how they work, serve, and grow.

We combine human-centred design, customer experience strategy, and systems thinking to solve complex problems; sustainably and ethically.

Whether you're launching something new or fixing what's broken, we’re here to co-create better ways forward.

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As an Experience Design Consultancy, we help businesses improve how they interact with customers across digital and physical touchpoints. We work with you to understand your customer journeys, identify pain points, and recommend strategies to enhance satisfaction, loyalty, and engagement. To ultimately deliver seamless, customer-centric experiences.